Motherfucking banks.

[tyggerjai]

So I went in specifically the other week to enquire what the balance of my personal loan was.

$200, and some change, plus some interest.
Yay!

And then the next automated payment on it came out of my account.
$350
Boo!

So I went in, and queried this, and had about the most condescending fuckhead say "well, that's the balance of the principal, not the payout amount. "
"And the difference is...?"
"Well, there'll be interest on that...."
"10 % pa on $212 over a week ... is $150 interest? Try again."
"I'll just check with the loan centre..."
*pause*
"I'm sorry, the extra was deducted by mistake, and will be refunded to your savings account within 5-7 working days."
"Plus interest?"
"Excuse me?"
"Well, you've had my money for two weeks by then - I'm losing interest on it. Will that also be refunded?"
"Um...."

So I didn't have time to argue with them this morning, but I *will* be calling them this afternoon to explain that as far as I'm concerned, I had a contrctual agreement with them allowing them to remove money from my account up to the amount of the loan plus interest. If they have taken more than that out, they have done so without my permission, and 5-7 days is an utterly unnacceptable period of time to wait for them to refund it. Gar.

Gar, I say!

Fucking banks.

Credit union for me, I think, from now on.

sol.
.

Comments

[tcpip.livejournal.com]

"Well, you've had my money for two weeks by then - I'm losing interest on it. Will that also be refunded?"
"Um...."


*applause*

Whack on a $25 "administration fee" as well.

Friggin' banks..

[blarglefiend.livejournal.com]

I've been meaning to move as much of my banking to HSBC as I can for a while now. I'm sure they're just as evil as all the others, but at least they don't charge you a fee for merely having an account.

Actually, they look like a pretty good deal all round. Credit unions are OK, but they generally don't pay much more interest than a typical bank, which is to say "bugger all". HSBC at least do 4.something percent on their standard transaction account, and the first few non-them ATM uses a month are free, too.

[longi.livejournal.com]

Credit union for me, I think, from now on.

Melbourne Uni credit union is the best bank on earth. They rock my world. Constantly. Oh the joy of the lowest interest rates in the state, no fees, clueful staff who really go out of their way to help you as much as possible. No fucking around. Everything done right there, right now, by a real person.

When I stacked the bike, they stopped my loan repayments and covered all my bills and then refinanced the lot at a lower interest rate once I had my shit together.

Try get that from one of the big 4.